Effective 25 May 2018
Gresham House Asset Management Ireland Limited takes privacy and the protection your personal data very seriously.
In this document, we explain how we collect your personal information, how we use it and how you can interact with us about it. We try to keep it as concise as possible, but if you are unfamiliar with our terms, or would like more detail on any of the information here, please contact us at firstname.lastname@example.org
1. Who we are
Throughout this document, “Gresham House”, “we”, “us”, “our” and “ours” refer to Gresham House Asset Management Ireland Limited
2. The information we collect about you
We may collect the following information:
- Contact information including home address
- email address
- Phone number
- Date of Birth
- Marital status
- Employment and education details
- Financial Background
- Copy of passport
- Copy of PPS number
- Bank account details
- Next kin information
- Health information*
*Note, we may collect health information if it is pertinent to the assessment of
- Investment suitability advice
- Clients ability to understand and interpret investment risks
3. How we collect information about you
Gresham House collects personal data directly from clients under the following scenarios:
- Opening an account with Gresham House
- Submit information in connection with an application for any of our funds
- Dealing with Gresham House by phone, email, letter, or website
- Visit and interact with our website**•
- Subscribe to marketing materials
- Meet with the Gresham House Client Relationship staff for review meetings
A cookie contains a unique id to allow us to identify your computer when you travel around our site.
Most Web browsers automatically accept cookies, but, if you wish, you can set your browser to prevent it from accepting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. The cookies we use do not detect any information stored on your computers.
4. How we keep your information safe
We are committed to ensure that personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
5. How long we keep your information
How long we hold your information depends on the nature of the information and the purposes for which it is processed. We determine appropriate retention periods which meet our legal and
regulatory obligations. We hold your information while you are a client and for a period of time after that. We do not hold it for longer than necessary. If the purpose for which the information was obtained has ceased and the personal information is no longer required, the personal data will be deleted or anonymised (i.e. all identifying characteristics are removed).
6. How we use your information and the legal basis
We use information about you to:
- to manage your funds
- to market our products and services to you
- to better understand your needs
- to improve our services to you
- to provide information on our products and services to you
- to comply with applicable laws and regulations
To use your information lawfully, we rely on one or more of the following legal bases:
- your consent; ( you may withdraw your consent at any time)
- performance of a contract;
- legal obligation (e.g. Anti-Money Laundering );
- protecting the vital interests of you or others; (in exceptional circumstances)
- our legitimate interests
7. Your information and third parties
When providing our services to you, we may share your information with:
- Your authorised representatives
- Service providers who provide us with support services
- Statutory and regulatory bodies and law enforcement authorities
8. Using companies to process your information outside the European Economic Area (EEA)
In some cases, we may transfer information about you and your products and services with us to our service providers outside the EEA. We will always take steps to ensure that any transfer of information outside of the EEA is carefully managed to protect your privacy rights.
9. Your personal information rights
When your personal information is handled by Gresham House in relation to a product or service, you are entitled to rely on a number of rights. These rights allow you to exercise control over the way in which your personal information is processed. For example, we may help you in:
Accessing your personal information
You can ask us for a copy of the personal information we hold about you.
Correcting and updating your personal information
If you believe that any personal information we hold about you is inaccurate or out of date, you can look for the information to be corrected at any time.
You can change your mind wherever you give us your consent, such as for direct marketing.
Deleting your information (your right to be forgotten)
You may ask us to delete your personal information.
Moving your information in electronic form (your right to Portability)
You may request (in certain cases) that your personal information is transferred to you or another organisation in digital form.
How to exercise your rights
You may execute any of these rights free of charge. You may do so by contacting us:
Phone: + 353 1 6623001
When you contact us to ask about your information, we may ask you to identify yourself. This is to help protect your information. Once we are satisfied that we have effectively verified your identity, we will respond to the majority of requests without undue delay and within a one month period (i.e. 30 calendar days) of receipt of the request. These periods may be extended in exceptional circumstances and we will inform you where the extended period applies to you along with an explanation of the reasons for the extension.
10. Data Protection Co-ordinator
Our Data Protection Co-ordinator oversees how we collect, use, share and protect your information to ensure your rights are fulfilled. You may contact our Data Protection Co-ordinator at
email@example.com or by writing to: Data Protection Co-ordinator, 42 Fitzwilliam Place, Dublin 2
11. Making a complaint
If you have a complaint about the use of your personal information, please let a member of staff know, giving them the opportunity to correct things as quickly as possible.
If you wish to make a compliant you may do so in writing and by email at firstname.lastname@example.org
You may also contact the Data Protection Commissioner in Ireland to lodge a complaint (details below)
Data Protection Commission
Canal House, Station Road, Portarlington, Co. Laois, R32 AP23
Phone: + 353 57 868 4800 / + 353 761 104 800
Fax: + 353 57 868 4757